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Despatch & Sales Manager

Despatch & Sales Manager

  • Location

    Telford

  • Sector:

    Manufacturing

  • Job type:

    Permanent

  • Salary:

    30000-40000 Per Annum

  • Contact:

    Blaze Furley

  • Contact email:

    bfurley@lerecruitment.com

  • Contact phone:

    0161 976 3540

  • Job ref:

    955528

  • Published:

    almost 2 years ago

  • Expiry date:

    2022-06-10

Despatch & Sales Manager

Location: Telford

Salary: £30k-£40k + Car Allowance

A well-established manufacturer are looking for a Despatch & Sales Manager to join their team.

Despatch & Sales Manager - Job Role:

  • Manage all customer requests, in line with fixed and forecast production plans.
  • Keep all key stakeholder’s aware customer requests/requirements and any shipment delays.
  • Control all required customer deliveries, in line with customer requirements, due dates and shipping requirements.
  • Ensure all documentation is created for goods (including Export) being shipped, is undertaken in a professional and timely manner
  • Analise which orders are available to be shipped to Customers and report back to Planning on any that are not complete.
  • Formulate plans and advise the Production Director on how to maintain an efficient, progressive, and effective Dispatch ad Sales department covering all aspects of the main job purpose.
  • Ensure a timely response to customers’ enquiries, queries, and complaints in an efficient and professional manner
  • Ensure all documentation required by the customer is sent electronically advising them of what has been shipped with all the required information concerning the shipment.
  • Timely response to customers’ enquiries, queries, and complaints in an efficient and professional manner
  • Maintain a proactive planning and tracking process of all customer orders through to delivery completion.
  • Deliver a cost-effective dispatch planning process for all customer orders, through active liaison with the customers, production planning and eternal transport providers.
  • Build and maintain a strong and stable department, maintaining a professional and efficient organisation to meet the customer and Company’s requirements.
  • Ensure that the Departmental objectives you are given are implemented and achieve the Company’s targets by developing existing staff, recruiting new staff when needed, and establishing effective control systems.
  • Maintain logistical control in all aspects of the job purpose with integrity, quality, and delivery.
  • Report any deviations in operating performances to the General Manager in a timely manner

Despatch & Sales Manager – Person Requirements:

  • Be highly motivated with a ‘can do’ attitude.
  • Have self-pride in the standard of work conducted.
  • Be an effective motivator & communicator at all levels.
  • Be able to work on own initiative and in a team environment.
  • Be diligent with a strong attention to detail.
  • ONC/HNC in mechanical and/or production engineering.
  • City & Guilds or NVQ Level 3 in mechanical & electrical maintenance.
  • ILM/NVQ Level 4 Supervisory Management or equivalent
  • Proven working experience within a high-volume manufacturing environment.
  • Working knowledge of warehouse management.
  • Understanding of 5s, Kaizan and TPM.
  • Able to manage projects within time scales and budgets.
  • Able to compile concise informative reports with best practice recommendations.
  • Experience of discipline and grievance procedures/HR.