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Technical Advisor

Technical Advisor

  • Location


  • Sector:

    Purchasing / Supply Chain Logistics

  • Job type:


  • Contact:

    Blaze Furley

  • Contact email:

  • Contact phone:

    0161 976 3540

  • Job ref:


  • Published:

    almost 2 years ago

  • Expiry date:


Technical Advisor

Location: Colchester

Salary: £18,533 - £25k

My client has a brand-new opportunity for a Technical advisor to join their team.

Technical Advisor – Job Role:

  • To provide technical advice and assistance in support of the sales effort by:
  • Cross referencing of product codes supplied by customer to identify suitable Rapid products or alternatives.
  • Identification of suitable product for customer to match applications or descriptions provided.
  • To identify alternative products to discontinued lines.
  • Completing sales orders/sales order entry/upsells & quotations.
  • To provide technical support to customers by problem solving issue for products sold
  • To provide support to the procurement department by dealing with defective items returned – confirming faults and investigating issues where trends are identified.
  • To respond to enquiries by telephone, email, and live chat
  • Assisting in preparation for exhibitions by assembling of kits/models
  • Undertaking projects/assignments as requested
  • Staff training and induction
  • Assisting with quality assurance within the company
  • Assisting with health and safety within the company
  • Utilising the in-house IT systems in support of sales and procurement.

Technical Advisor – Person Requirements:

  • Prioritise own workload and be proactive in the pursuit of goals
  • Build meaningful relationships with colleagues and contacts
  • Address problems in a positive way
  • Always punctual with a professional approach
  • Exceed both customer and colleagues’ expectations
  • Positive attitude towards shared goals and set challenging personal objectives